As a historic property, located in the heart of downtown Cincinnati, our meticulous attention to detail, high level of service, and art deco decor draw guests from around the world. There is never a dull moment at this top ranking hotel. Our high volume can be a challenge but as a team we pull together to ensure every guest experience is a 10!
Team Member Outings Our team works very hard, sometimes long hours but we also like to have fun. We have monthly team member lunches and activities and annual company outings.
Community Outreach We are community orientated with quarterly volunteer outreach and donation events.
Team Work We are unified as a team through continuous training opportunities and development. We aren't offering a job we are offering a career. Just ask one of our 30+ employees celebrating 20 or more years with us!
Hilton’s #1 Food and Beverage hotel in the USA for six of the last seven years
AAA Four-Diamond Hotel
AAA Five-Diamond Restaurant, Orchids at Palm Court
Forbes Four Star Restaurant
One of the Top 100 Best Restaurants in the USA" for seven consecutive years
1930s French Art Deco National Historic Landmark
The Grille at Palm Court, open for breakfast and lunch, is looking for an individual to join our management team! In conjunction with another manager, you will work together to coordinate the activities of the outlet's staff to deliver quality product and service to restaurant customers.
Direct and supervise food servers, bus persons, and other staff in reference to schedules, service standards, training, motivation, and safety.
Ensure that restaurant complies with sanitation and safety standards for guests and employees.
Check that all equipment is in working order.
Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests.
Monitor product quality and guest satisfaction in restaurant.
Ensure that food quality is consistent, appealing, and prepared to guest specifications.
Interact with guests to obtain feedback on quality of service and food in outlet.
Strong knowledge of Food & Beverage operations and preparation techniques
Ability to read, write, and communicate effectively in English language
Understand internal documents, reports, and interact effectively with guests and employees
One to three years experience as a manager or assistant manager of restaurant operations
Must be able to pass pre-employment drug screening and background checks