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Catering Administrative Assistant

This Hilton Cincinnati Netherland Plaza hotel is looking for a Catering Administrative Assistant who is passionate about making every experience here unique, positive, successful and inspiring. This position is a supportive role to the Director of Catering and the Catering Management staff.


  • Maintain professionalism in problem situations.
  • Ability to demonstrate excellent phone etiquette.
  • Must be flexible to work for other departments and perform other duties as required.
  • Must be able to multitask in a fast-paced environment. 
  • Maintain detailed records of discussions with guest, including room accommodations, all meeting setups, food and beverage, transportation, etc.
  • Greet client upon arrival.
  • Facilitate and communicate details related to catering functions to management.
  • Flexible schedule required to accommodate client needs.
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.


  • Must have a comprehensive knowledge of all hotel departments and functions.
  • Must possess excellent verbal and written communication skills.
  • Must possess basic mathematic skills and the ability to deal effectively with internal and external customers.
  • A high level of competency in Microsoft Word, Excel, and PowerPoint is required. 
  • Additional language ability preferred.
  • Delphi experience preferred.


  • Medical (full time)
  • Dental (full time)
  • Vision (full time)
  • 401(k) (full time)
  • Paid Time Off (full time)
  • Life insurance (full time)
  • Hilton hotel discount travel program
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