As a historic property, located in the heart of downtown Cincinnati, our meticulous attention to detail, high level of service, and art deco decor draw guests from around the world. There is never a dull moment at this top ranking hotel. Our high volume can be a challenge but as a team we pull together to ensure every guest experience is a 10!
Team Member Outings Our team works very hard, sometimes long hours but we also like to have fun. We have monthly team member lunches and activities and annual company outings.
Community Outreach We are community orientated with quarterly volunteer outreach and donation events.
Team Work We are unified as a team through continuous training opportunities and development. We aren't offering a job we are offering a career. Just ask one of our 30+ employees celebrating 20 or more years with us!
Hilton’s #1 Food and Beverage hotel in the USA for six of the last seven years
AAA Four-Diamond Hotel
AAA Five-Diamond Restaurant, Orchids at Palm Court
Forbes Four Star Restaurant
One of the Top 100 Best Restaurants in the USA" for seven consecutive years
1930s French Art Deco National Historic Landmark
Bell Person-Guest Services
Bell attendants are responsible for escorting arriving and departing guests in a friendly manner to and from their accommodations, transporting their luggage, and acquainting each guest with room and features.
Respond to all guest needs in a friendly and timely manner
Assist guests with directions and local information and assist with making reservations
Retrieve and deliver packages to meeting rooms
Securely storing guest luggage
Must be able to lift and carry a minimum of 40lbs
Must be able to stand for long periods of time
Must have previous guest service experience
Must be able to work a flexible schedule to include daytime, nights, weekends, and/or holidays
Local area knowledge a plus
Must be able to pass background check.
Must be able to pass pre-employment drug screen and background check